Refund policy

Exchanges

We accept exchanges within 24 hours from the time of delivery only if the item is new, unused, and in its original condition.

To be eligible:

-Item must be unworn, unused, and in original packaging

-All tags, accessories, and protective materials must be intact

-Proof of purchase is required

Requests must be submitted within 24 hours of delivery by contacting us at
stndframes@gmail.com

Any request submitted after 24 hours will not be accepted.

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Exchange Shipping & Fees

-Exchange shipping costs are the responsibility of the customer

        -Exchanges are subject to additional shipping charges

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Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with clear photos.
Approved cases will be resolved with a replacement or refund at no additional cost.

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Non-exchangeable

The following are non-exchangeable:

-Sale or discounted items

-Gift cards

-Items showing signs of use or damage after delivery

All STND products are fashion eyewear (non-medical).